General Questions
* Q: What do I get when I sign up to OnHerCam.com?
* Q: Do I need a webcam to Video Chat?
* Q: Who are the Managers?
* Q: Is this really Live?
* Q: Do you protect my privacy?
News and Promotions
* Q: I always see Promotions at OnHerCam. How do I keep informed?
* Q: Does OnHerCam have a Twitter Page?
* Q: Can I see OnHerCam with my Mobile Phone?
Webcam Chatting at OnHerCam.com
* Q: How do I sign up?
* Q: How do I start Free Chat?
* Q: How do I start Cam2Cam?
Contact our Customer Service
* Q: What will show up on my credit card statement?
* Q: I deposited credits but I didn't get them. Are they still coming?
* Q: Who can I contact if I need more help?
* Q: How do I increase my Daily Spending Limit?
* Q: What do I get when I sign up to OnHerCam.com?
A: By becoming an OnHerCam.com member, you'll be able to participate in free text chat with all our models for Free... AND YOU DON'T EVEN NEED A WEBCAM! You can view private model photos, get announcements when your favorites come on and get notified when we give out FREE CREDITS!
* Q: Do I need a webcam to Video Chat?
A: NO! YOU DON'T NEED A WEBCAM to Video Chat. Our Flash Player does all the work for you
* Q: Who are the Managers?
A: The OnHerCam.com Chat Managers are experienced managers that are always available. They are online and ready to interact with you through our Live Help or our Forums. Forward us your questions, your technical issues, or just see when our big next promotion is so you can WIN some FREE CREDITS!
* Q: Is this really Live?
A: Yes! When you enter our Performer Chats, you communicate directly with the model. Get to know them and get involved in the chats! All in REAL TIME!
* Q: Do you protect my privacy?
A: When you enter a Performer Chat, the only person that can see you is the model, and even then, only your screen name. Your privacy will remain intact. Your payment details and IP address are never seen by the performer. Our Site Policy Terms are Location Here. CCBill and RS Billing are reliable and secure third-party processors handling all payment information. We don't keep records of your credit cards submitted, and their secure system manages all processing.
News and Promotions
* Q: I always see Promotions at OnHerCam. How do I keep informed?
A: All of our promotions can be found be keeping in touch through our Forums. Special deals, nightly events, and chances to win Free Credits can be posted. Start by taking a look at our upcoming and current contests forum. Sometimes model do their own special nights. Subscribe to our Model News Blog and get special events from the models themselves. We also have our Twitter, a great place to get involved and meet our models by chatting on the side.
* Q: Does OnHerCam have a Twitter Page?
A: Definitely. Our page is located at http://twitter.com/onhercam/.
* Q: Can I see OnHerCam with my Mobile Phone?
A: Only our Twitter page is mobile at this time. For more information, see Twitters mobile page: http://help.twitter.com/forums/10711/entries/14014
Webcam Chatting at OnHerCam.com
* Q: How do I sign up?
A: Signing up takes less than 1 minute. You'll be asked a few details about yourself for registration purposes, but no information will be made public. OnHerCam.com respects your privacy. Once you register for membership, you'll be ready for Free Chat. Visit our Registration Page.
* Q: How do I start Free Chat?
A: You don't need anything but your browser to Chat for Free - no special hardware, no special software. Once you Sign Up, just click on the profile photos for one of the Online Models and Enter their Chatroom.
* Q: How do I start Cam2Cam?
A: Visit this Cam2Cam tutorial
Contact our Customer Service
* Q: What will show up on my credit card statement?
A: Our processors are completely discreet and you will be charged under the name "TOPMEMBERSVC.COM8666118"
* Q: I deposited credits but I didn't get them. Are they still coming?
A: Every transaction is logged by both our servers and the processor. Occasionally there may be a delay in the message from our processor back to us. This is nothing more then lag on the Internet. If there are any issues, contact Live Support here: http://www.onhercam.com/livehelp/
* Q: Who can I contact if I need more help?
A: You can contact our Live Support: http://www.onhercam.com/livehelp/ or our Managers through our Contact Form: http://www.onhercam.com/support/. Our Forums are also available anytime.
* Q: How do I increase my Daily Spending Limit?
A: To request for an increase in your daily spending limit, our Live Support: http://www.onhercam.com/livehelp/ or email us at admin@onhercam.com, and we will be able to review your account to increase your limits.
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